At Digital Hype, we understand that selecting a digital media agency can be overwhelming. To make things easier, we have compiled the most frequently asked questions from businesses in Bournemouth, Poole, Dorset, and across the UK.
General Agency FAQs
What does a digital media agency do
A digital media agency offers services including SEO, web design, social media marketing, content creation, and online marketing. Our role is to help your business reach more customers online and grow with measurable results.
Why choose Digital Hype over other agencies
We combine more than twenty years of experience with a personal approach. Our team is based in Dorset and we work with companies of every size, from local start-ups to national brands. We provide transparent reporting and clear communication at every stage.
Do you work with small businesses as well as larger organisations?
Yes. We support small businesses in Bournemouth and Poole, regional SMEs, as well as large UK companies. Our services are tailored to suit the goals and budget of each client.
Are you based solely in Bournemouth, or do you serve clients nationwide in the UK?
We are based in Bournemouth but work with businesses across Dorset and throughout the UK. Many of our clients work with us remotely, while others prefer face-to-face meetings.
Services and Specialisms
Do you only offer SEO services, or do you provide comprehensive marketing solutions?
We offer the full range of services, including SEO, web design, website hosting, content marketing, social media and online marketing.
Do you also design and host websites
Yes. We design custom websites, e-commerce sites, landing pages and portfolio sites. We also provide reliable website hosting to keep your site secure and fast.
Can you manage social media accounts for me?
Yes. Our social media marketing service includes strategy, content creation, posting, and performance analysis.
Do you create content, or do I need to provide it?
We can create content for you or work with material you supply. Our content marketing team creates articles, graphics, and digital assets that align with your brand’s voice.
Pricing and Packages
How much does digital marketing cost
Our fees vary depending on the scope of work. Small businesses may start with affordable entry-level SEO or social campaigns. Larger companies may require more advanced support across multiple channels.
Do you offer pay-monthly plans?
Yes. Many of our services can be billed monthly with flexible agreements.
Is website hosting included with the design?
Hosting is available as an add-on to our web design projects or as a separate service.
Can you create a package to fit my budget?
Yes. We offer a service based on a budget guide, and we also create tailored packages for clients with specific goals.
Results and ROI
How long does SEO take to see results?
Most SEO campaigns begin to show measurable improvements within three to six months. The timeframe depends on your industry and the level of competition.
Can you guarantee first-page rankings?
No agency can guarantee rankings. What we can guarantee is a data-driven SEO strategy with regular reporting and adjustments to deliver sustainable growth.
How do you measure ROI on campaigns?
We track key metrics, including search visibility, traffic, engagement, and conversions. Reports are delivered monthly, allowing you to see the impact.
Do you provide reports?
Yes. All clients receive regular reports with performance data and recommendations.
Process and Delivery
What is your onboarding process?
We begin with a consultation to understand your business goals. We then create a tailored digital strategy and project timeline.
Do you provide a dedicated account manager?
Yes. Each client works with a dedicated contact who coordinates all services.
How often will we communicate during the project?
We provide updates at agreed intervals and are always available by phone or email.
Technical and Support
Will I own my website once it is built?
Yes. Once the project is complete, you fully own your website.
Do you provide hosting and maintenance?
Yes. We offer website hosting and ongoing maintenance to keep your site secure and up-to-date.
Can you migrate my site from another provider?
Yes. We handle migrations safely to avoid downtime.
Industry and Compliance
Do you follow Google SEO guidelines?
Yes. All our SEO work follows Google’s best practices to ensure long-term results.
Do you ensure compliance with UK advertising regulations?
Yes. We follow ASA and CAP guidelines to make sure your campaigns are fully compliant.
Are your strategies GDPR compliant?
Yes. All campaigns are designed with GDPR compliance in mind.
Location and Availability
Do you only work with businesses in Bournemouth and Poole?
No. While many of our clients are in Dorset, we serve businesses across the UK.
Do you take on international clients?
Yes. We can work remotely with businesses outside the UK.Can we meet in person?
Yes. We are happy to meet clients in Bournemouth, Poole, and the surrounding areas. We also hold meetings online.